1. The program

MyMario rewards Mario Foods' trade partners — retailers, wholesalers and distributors — for purchases of Mario products. By enrolling or using the app you accept these terms. MyMario is a trade program for business partners; it is not a consumer offer, a bank, a deposit, or an investment of any kind.

2. Membership

• Membership is by enrolment and approval by Mario Foods (or by pre-registration through our distribution records). One account per business, tied to one mobile number.
• You must give true details at enrolment. PAN/GSTIN, where provided, may be verified against official records.
• Your account is for your business only — do not share your login or scan on behalf of others.

3. Earning points

• Points are earned as announced in the app — for example by scanning QR codes found inside Mario product cases (retailers) or by achieving monthly purchase targets against uploaded, verified invoices (wholesalers and distributors).
• Point rates, targets, slabs, schemes and offers are set by Mario Foods and can change; changes apply from announcement onwards, never to points already credited.
• Invoices are subject to verification by our sales team, and purchases returned to the seller do not earn points. Points for target achievement are credited after the month closes, as described in the app.

4. Redeeming points

• Points can be redeemed for the rewards shown in the app's catalogue — gift vouchers, merchandise, or cashback — at the rates shown at the time of redemption.
• Rewards are subject to availability. Brand vouchers carry their issuing brand's own terms.
• Cashback requires a valid UPI ID belonging to you, and identity verification may be required before money is transferred.
• Taxes: where the law requires, tax (e.g. TDS) is deducted from or reported on rewards. Providing your PAN may reduce the deduction rate as per law.
• Points have no cash value outside the redemption options offered in the app, and cannot be transferred, sold, or combined across accounts. Points validity, if limited, will be announced in the app.

5. Fair play

Fake or copied QR codes, forged or inflated invoices, duplicate accounts, or any other manipulation of the program will lead to reversal of points, suspension or permanent removal from the program, and — where warranted — recovery of amounts paid and legal action. Mario Foods' decision on program disputes is final.

6. The app

• We work to keep the app available and accurate, but it is provided "as is" — outages, maintenance windows and errors can happen. Genuine credits affected by a technical error will be corrected once verified.
• OTP login SMS and push notifications are part of how the program communicates with you.
• Your data is handled as described in our Privacy Policy.

7. Changes and closure

Mario Foods may modify, suspend or close the program with reasonable notice in the app. If the program closes, members will be given a fair window to redeem already-credited points. Leaving the distribution network, or account termination for fair-play violations, ends further earning; any redemption of remaining points in such cases is at Mario Foods' discretion where the exit involves a violation.

8. Governing law

These terms are governed by the laws of India.

9. Contact

Questions or disputes: raise a helpdesk ticket in the app, or write to [email protected].